Legal
Privacy Policy
Your privacy is our priority. This policy explains what we collect, how we use it, and your rights under Australian and EU privacy laws.
Effective Date: May 1, 2025
Your privacy is our priority. This policy explains what we collect, how we use it, and your rights under Australian and EU privacy laws.
Overview
idFALCON is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with Australian Privacy Principles (APPs) under the Privacy Act 1988 and the EU General Data Protection Regulation (GDPR) where applicable.
1. Information We Collect
Personal Information We Collect:
- Contact details you provide (name, email address, company name)
- Technical data (IP address, device info, pages viewed) for security and analytics
- Communications and feedback you send to us
- Analytics data through PostHog (with your consent) including page views and user interactions
Your Rights Under Privacy Laws:
You have rights to access, correct, delete, and control your personal information under Australian and EU privacy laws. Contact us to exercise these rights.
2. How We Use Your Information
We use your information to operate and improve our website, respond to inquiries, ensure security, and comply with legal obligations. We use analytics data to understand user behavior and improve user experience. We do not sell your personal information.
Legal Basis (Australia)
Processing under Australian Privacy Principles for legitimate business purposes and with your consent.
Legal Basis (EU/EEA)
Processing under GDPR Article 6(1)(f) for legitimate interests and Article 6(1)(a) for consent-based analytics.
3. Analytics and Tracking
We use PostHog, a privacy-first analytics platform, to understand how visitors interact with our website. This includes:
What We Track:
Privacy-First Approach
We have implemented privacy-focused configurations including:
- Opted-out by default — analytics only activate after you give explicit consent
- No cross-site tracking or remarketing
- No sale or sharing of your data with third parties for advertising
- Data hosted by PostHog (posthog.com) under their EU-compliant data processing terms
Opt-Out Options
You can opt out of analytics tracking at any time using our consent banner or browser settings. PostHog Privacy Policy.
Cookie Policy →4. Information Sharing
We may share your information in limited circumstances:
International Transfers: We may transfer data internationally with appropriate safeguards and protections in place to ensure your privacy rights are maintained.
5. Your Privacy Rights
Under Australian and EU privacy laws, you have rights to access, correct, and delete your personal information.
Australian Rights (Privacy Act 1988)
- Access your personal information
- Request correction of inaccurate data
- Lodge privacy complaints with the OAIC
- Be notified of eligible data breaches
EU/EEA Rights (GDPR)
- Access and portability of your personal data
- Rectification of inaccurate data
- Erasure ("right to be forgotten")
- Object to or restrict processing
Analytics Control
Regarding analytics and cookies, you have the right to:
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Analytics data is retained for a maximum of 26 months.
Retention Periods:
- • Analytics data: 26 months maximum
- • Contact information: 7 years or until purpose fulfilled
- • Marketing data: Until consent withdrawal
- • Legal records: As required by law
Data Security
We implement industry-standard security measures to protect your information:
7. Cookies and Analytics
We use cookies and similar technologies to improve site functionality and measure performance.
See our Cookie Policy for detailed information about the cookies we use.
Children's Privacy
Our services are not intended for children under 13 years (or 16 in some jurisdictions). We do not knowingly collect personal information from children.
International Transfers
We may transfer data internationally with appropriate safeguards and protections in place to ensure your privacy rights are maintained.
8. Contact Us
For questions about this privacy policy or your personal information, contact us at hello@idfalcon.tech
Privacy Rights (EU/EEA)
Contact your national data protection authority
A list of EU DPAs is available at edpb.europa.eu
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